At blivax.xyz, we are committed to delivering high-quality products and ensuring complete customer satisfaction. Our warranty policy outlines the terms and conditions of the warranty for products purchased from our website. Please read the following information carefully to understand the warranty coverage, process for making a claim, and the responsibilities of both parties involved.

1. Warranty Coverage

Our warranty covers the following:

  • Manufacturing Defects: Products purchased from blivax.xyz are guaranteed to be free from manufacturing defects. If the product is found to be defective under normal use, we will provide a replacement or repair, as per the terms outlined in this warranty policy.
  • Material Defects: In the event that materials used in the product are defective, we will repair or replace the item at no additional cost, provided the item is within the warranty period.
  • Functional Defects: If the product fails to function as intended due to inherent defects, we will repair or replace the product, depending on the issue and the product’s condition.

This warranty is valid only under conditions of normal use and care, as outlined in the product’s user manual and instructions.

2. Warranty Period

The warranty period for products purchased from blivax.xyz is generally specified at the time of purchase. This period varies depending on the type of product. Below are the general guidelines for the warranty periods:

  • Electronics and Appliances: 1 to 2 years from the date of purchase.
  • Furniture and Home Goods: 1 year from the date of purchase.
  • Clothing and Accessories: 6 months from the date of purchase.

Please refer to the product’s description page on blivax.xyz for specific warranty durations.

3. Conditions for Warranty Eligibility

To be eligible for warranty service, customers must meet the following conditions:

  • Proof of Purchase: A valid receipt or order confirmation from blivax.xyz is required to initiate a warranty claim.
  • Proper Use and Care: The warranty is only valid if the product has been used as intended, following the instructions provided by the manufacturer. Misuse, accidental damage, or alterations to the product will void the warranty.
  • Defects Detected Within Warranty Period: The defect must be discovered and reported to blivax.xyz within the applicable warranty period.
  • Return of the Defective Product: In most cases, the defective product must be returned to blivax.xyz for inspection. If the product is eligible for a warranty claim, we will either repair or replace it. In some cases, a partial refund may be issued.

4. What is Not Covered by the Warranty?

The warranty does not cover the following:

  • Damage Caused by Accidents or Negligence: Any product that is damaged due to misuse, negligence, accidents, or failure to follow the provided care instructions is not covered under the warranty.
  • Wear and Tear: Normal wear and tear from use, such as fading, scratches, or other cosmetic damage, is not covered by the warranty.
  • Unauthorized Repairs or Modifications: Any repairs or modifications made by unauthorized persons or service centers will void the warranty.
  • Products Used for Commercial Purposes: Warranty coverage may be voided if the product is used for commercial, business, or rental purposes unless specified otherwise in the product details.

5. Warranty Claim Process

If you believe that your product is eligible for a warranty claim, please follow these steps:

Step 1: Contact Customer Support

  • Reach out to our customer support team at support@blivax.xyz with the following details:
    • Order number or proof of purchase.
    • Description of the defect or issue.
    • Photos or videos (if applicable) that clearly show the defect.

Step 2: Assessment of Claim

  • Our customer support team will review your warranty claim and assess whether the issue is covered by the warranty. We may ask for additional information or clarification during this process.
  • If the claim is approved, you will receive instructions on how to return the product (if necessary) and proceed with the repair or replacement.

Step 3: Return and Replacement

  • If a return is required, the customer will be responsible for shipping the product back to blivax.xyz. We will provide a return shipping label if the warranty claim is approved.
  • After receiving the product, we will inspect it to verify the defect. If the defect is covered under the warranty, we will proceed with either repairing or replacing the product.

Step 4: Final Decision

  • Once the warranty claim has been processed, we will notify you of the final decision. If the claim is approved, we will send you a repaired or replacement product. If the claim is denied, we will provide an explanation and may offer you a discount on a future purchase.

6. Refund Policy

In cases where a replacement or repair is not feasible, we may offer a refund. The following conditions apply to refunds:

  • Refund Eligibility: Refunds are only available if a replacement or repair cannot be completed or if the product is found to be defective beyond repair.
  • Refund Amount: The amount refunded will be based on the purchase price of the product, minus any shipping or handling fees.

Refunds will be processed using the original method of payment, and customers will be notified once the refund is issued.

7. International Warranty

For customers purchasing products outside of the country of origin (as defined on blivax.xyz), the warranty may differ. International customers may be responsible for additional shipping costs, taxes, or import duties associated with returning a product under warranty.

blivax.xyz will make every effort to provide warranty services worldwide, but local laws and regulations may affect the availability of certain services. Please contact our customer support team for further details if you are located outside of the country of origin.

8. Limitation of Liability

Our liability is limited to the repair or replacement of defective products covered under this warranty. blivax.xyz shall not be liable for any indirect, incidental, or consequential damages resulting from the use of any product purchased through our website.

This includes, but is not limited to, damages for loss of profit, business interruption, or any other loss arising from the use or inability to use the product.

9. Warranty Terms and Conditions Updates

blivax.xyz reserves the right to update or modify this Warranty Policy at any time without prior notice. Any updates or modifications will be posted on this page, and the new policy will apply to all future warranty claims.

Please review this policy regularly to stay informed of any changes.

10. Contact Information

For any questions or concerns regarding our warranty policy, please contact us at:

  • Address: 1511 Plainfield Rd, Crest Hill, IL 60435, United States
    Phone: +17792258608
    Email: admin@blivax.xyz

Our customer support team is available to assist you with any warranty-related inquiries and ensure that your experience with blivax.xyz is positive and satisfying.


This Warranty Policy is designed to provide you with the necessary information to make informed decisions about the products you purchase from blivax.xyz. Thank you for choosing us!