At blivax.xyz, we are committed to protecting your privacy and ensuring that your personal information is secure. This Customer Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, blivax.xyz, make purchases, or interact with our services. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect various types of information from our customers to provide a better user experience and to fulfill our obligations as an online service provider. This information may include:
a) Personal Identification Information:
When you visit our website, create an account, make a purchase, or engage in other services, we may collect personal details such as:
- Name
- Email address
- Postal address
- Phone number
- Payment information
b) Non-Personal Identification Information:
We may also collect non-personal information, which includes data that does not identify you personally. This may include:
- Browser type
- Internet Service Provider (ISP)
- Referring/exit pages
- Date/time stamps
- Clickstream data
2. How We Use Your Information
We use the information we collect from you in several ways to enhance your experience on blivax.xyz:
a) To Process Transactions:
The information you provide, such as your name, address, and payment details, is used to process transactions and deliver products or services you request.
b) To Improve Customer Service:
Your feedback and inquiries help us to continually improve the customer service experience we offer. By understanding your preferences, we can provide you with personalized support and product recommendations.
c) To Send Marketing Communications:
With your consent, we may use your email address to send you information regarding new products, special offers, or other updates. You can opt-out of these communications at any time by following the instructions in our emails.
d) To Analyze Website Usage:
We may use the non-personal information collected (such as browser type and usage patterns) to analyze trends, improve our website’s functionality, and provide a better user experience.
3. How We Protect Your Information
We take your privacy and data protection seriously. We implement a variety of security measures to ensure that your personal information is kept safe from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Use of SSL encryption to protect sensitive data during transmission.
- Regular monitoring of our systems to detect and prevent potential breaches.
- Restricting access to your personal information to authorized personnel only.
4. Sharing Your Information
We understand that your privacy is important, and we do not share your personal information with third parties except in the following cases:
a) Service Providers:
We may share your personal data with third-party service providers who assist in processing payments, managing orders, and providing customer support. These providers are required to maintain the confidentiality of your data and may only use it for the specific services they provide.
b) Legal Requirements:
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
c) Business Transfers:
If we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if this happens.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to improve functionality, enhance the user experience, and analyze trends. Cookies are small files that are stored on your device when you visit a website. They allow us to recognize your device and remember your preferences.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on blivax.xyz.
6. Your Rights Regarding Your Information
As a customer, you have certain rights regarding your personal data:
a) Access and Update:
You have the right to access the personal information we hold about you and to request corrections if necessary. You can update your information by logging into your account or contacting our support team.
b) Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
c) Request Deletion:
You have the right to request the deletion of your personal information. Please note that in some cases, we may need to retain certain data for legal or operational purposes.
d) Data Portability:
You may request a copy of your personal data in a machine-readable format. We will provide you with a copy within a reasonable time frame.
7. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
blivax.xyz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Customer Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions or concerns about this Customer Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us at:
- Address: 1511 Plainfield Rd, Crest Hill, IL 60435, United States
Phone: +17792258608
Email: admin@blivax.xyz